Common Customer Questions — LifeFix

These are the questions we get most often. If yours isn't here, email shoplifefix@gmail.com — a real person reads every message and replies within 48 hours.

Orders & Shipping

Is this actually worth buying?
Every product on LifeFix was chosen because it solves a real daily frustration. If it didn't work, we wouldn't sell it.

How long does shipping take?
Orders process within 1–3 business days. Estimated delivery is 8–20 business days after shipment, depending on your location.

Do you offer free shipping?
Yes — free U.S. shipping on every order, no minimum spend required.

Will I get a tracking number?
Yes. Once your order ships, you'll get an email with your tracking number and a link to follow your package.

Returns & Refunds

What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied within 30 days of delivery, contact us and we'll help with a refund or replacement. Items should be returned unused and in original condition; for hygiene reasons, opened personal-care products can't be returned unless they arrived damaged or defective. Return shipping is the customer's responsibility unless an item arrived damaged, defective, or incorrect. See our refund policy for full details.

How do I start a return?
Email shoplifefix@gmail.com with your order number and the reason. We reply within 48 hours and walk you through the steps.

Can I exchange a product?
Yes — reach out within 30 days and we'll help arrange an exchange for a different size or product.

Products

Are your products BPA-free and safe?
Our pet water bowls are BPA-free, food-grade PP. Product materials are listed on each product page.

What if my product arrives damaged?
Contact us with a photo and your order number. We'll send a replacement or issue a full refund right away, at no cost to you.

Do you add new products?
Yes. We're always sourcing new everyday fixes. Check back regularly to see what's new at LifeFix.